Did you stay at one of these Hyatt locations? Your credit card data may have been stolen.

Hyatt announced early this morning that there was a security breach, resulting in the exposure of customer credit card data from 41 Hyatt properties being exposed.

The date range was 18 March 2017 – 2 July 2017.  Hyatt made the list kind of difficult to read so I’ve scraped the data from their announcement page and listed all affected properties and their respective dates below:

COUNTRY/LOCALE CITY PROPERTY NAME DATES AT RISK
Brazil Sao Paulo Grand Hyatt Sao Paulo March 18, 2017 to July 2, 2017
China Fuzhou Hyatt Regency Fuzhou, Cangshan March 18, 2017 to July 2, 2017
China Guangzhou Grand Hyatt Guangzhou March 18, 2017 to July 2, 2017
China Guangzhou Park Hyatt Guangzhou March 18, 2017 to July 2, 2017
China Guiyang Hyatt Regency Guiyang March 18, 2017 to July 2, 2017
China Hangzhou Hyatt Regency Hangzhou March 18, 2017 to July 2, 2017
China Hangzhou Park Hyatt Hangzhou March 18, 2017 to July 2, 2017
China Jinan Hyatt Regency Jinan March 18, 2017 to July 2, 2017
China Lijiang Grand Hyatt Lijiang March 18, 2017 to July 2, 2017
China Qingdao Hyatt Regency Qingdao March 18, 2017 to July 2, 2017
China Sanya Grand Hyatt Sanya Haitang Bay March 18, 2017 to July 2, 2017
China Shanghai Andaz Xintiandi, Shanghai March 18, 2017 to July 2, 2017
China Shanghai Grand Hyatt Shanghai March 18, 2017 to July 2, 2017
China Shanghai Hyatt on the Bund, Shanghai March 18, 2017 to July 2, 2017
China Shanghai Hyatt Regency Chongming March 18, 2017 to July 2, 2017
China Shanghai Hyatt Regency Shanghai Wujiaochang March 18, 2017 to July 2, 2017
China Shenzhen Grand Hyatt Shenzhen March 18, 2017 to July 2, 2017
China Xiamen Hyatt Regency Xiamen Wuyuanwan March 18, 2017 to July 2, 2017
China Xi’an Hyatt Regency Xi’an March 18, 2017 to July 2, 2017
Colombia Cartagena Hyatt Regency Cartagena March 18, 2017 to July 2, 2017
Guam Tumon Hyatt Regency Guam March 18, 2017 to July 2, 2017
India Pune Hyatt Place Pune/Hinjawadi March 18, 2017 to July 2, 2017
Indonesia Bali Grand Hyatt Bali March 18, 2017 to July 2, 2017
Japan Tokyo Andaz Tokyo Toranomon Hills March 18, 2017 to July 2, 2017
Malaysia Kuala Lumpur Grand Hyatt Kuala Lumpur March 18, 2017 to July 2, 2017
Mexico Celaya Hyatt Place Celaya March 18, 2017 to July 2, 2017
Mexico Playa del Carmen Andaz Mayakoba March 18, 2017 to July 2, 2017
Mexico Tijuana Hyatt Place Tijuana March 18, 2017 to July 2, 2017
Mexico Zapopan, Jalisco Hyatt Regency Andares Guadalajara March 18, 2017 to July 2, 2017
Puerto Rico Dorado Hyatt Place Bayamón March 18, 2017 to July 2, 2017
Puerto Rico Manatí Hyatt Place Manatí March 18, 2017 to July 2, 2017
Puerto Rico San Juan Hyatt Place San Juan March 18, 2017 to July 2, 2017
Saudi Arabia Holy Makkah Jabal Omar Hyatt Regency Makkah March 18, 2017 to July 2, 2017
Saudi Arabia Jeddah Park Hyatt Jeddah – Marina, Club and Spa March 18, 2017 to July 2, 2017
Saudi Arabia Riyadh Hyatt Regency Riyadh Olaya March 18, 2017 to July 2, 2017
South Korea Busan Park Hyatt Busan March 18, 2017 to July 2, 2017
South Korea Seogwipo-Si Hyatt Regency Jeju March 18, 2017 to July 2, 2017
South Korea Seoul Grand Hyatt Seoul March 18, 2017 to July 2, 2017
United States Koloa, HI Grand Hyatt Kauai Resort and Spa March 18, 2017 to July 2, 2017
United States Lahaina, HI Hyatt Regency Maui Resort and Spa March 18, 2017 to July 2, 2017
United States Wailea, HI Andaz Maui at Wailea Resort March 18, 2017 to July 2, 2017

Call centers have been set up per the below for potentially affected users to contact Hyatt if they wish for more information:

  • People’s Republic of China: 4001 200 597 (English/Mandarin/Cantonese) from 9AM-6PM China Standard Time
  • Korea: 00798 8523 8066 (English/Korean) from 9AM-6PM Korea Standard Time
  • Japan: 050 3822 4804 (English/Japanese) from 9AM-6PM Japan Standard Times
  • Europe: 0800 973 1234 (English/German/French/Italian/Spanish/Russian/Arabic/Dutch) from 9AM-6PM Central European Time
  • India: 1 800 122 1234 (English/Hindi/Arabic) from 9AM-6PM India Standard Time
  • Southeast Asia: 1 800 888 1234 (English/Tagalog/Korean) from 9AM-6PM Philippine Time
  • Pacific: 13 1234 (English) from 9AM-6PM Australian Eastern Standard Time
  • United States and Rest of World: +1 855 474 9288 (English) from 7AM-9PM U.S. Central Standard Time
  • United States and Rest of World: +1 402 938 3421 (English/Spanish) from 7AM-9PM U.S. Central Standard Time

Unfortunately there’s not much Hyatt can do here, they cannot tell you whether or not your card information was stolen, just that it was part of a group of cards which may have been stolen.  As always, be vigilant in checking your card statements to ensure no silly business is happening with your cards.

Submit a Comment

Your email address will not be published. Required fields are marked *

 

Get the latest updates daily!

You have Successfully Subscribed!